Privacy Policy
At Resolute Solutions, your privacy is important to us. We are committed to protecting your personal information in compliance with applicable data protection laws and international best practices.
If you have any questions about this Privacy Policy, please contact us at connect@resolutesolutions.in.
General Provisions
The controller of your personal data is Resolute Solutions.
We process your personal data lawfully, fairly, and transparently, ensuring appropriate safeguards are in place to protect it.
Purpose & Legal Basis for Data Processing
We collect and process personal data only for specific and legitimate purposes, including:
Providing service: To deliver, manage, and support our projects and contracts.
Communication: To respond to your inquiries, requests, or proposals.
Marketing & updates: To send you news, resources, or promotional content (only with consent or legitimate interest).
Recruitment: To evaluate job applications and, with consent, retain data for future opportunities.
Website functionality: To analyze usage, improve user experience, and ensure security (including cookies and analytics).
Compliance: To meet legal, tax, and regulatory requirements.
Legal bases: Contract performance, legal obligations, legitimate interests, or consent.
Categories of Collected Personal Data
We may collect the following personal information:
Identity & contact details: Name, email address, phone number, company name.
Business details: Billing address, payment details (processed securely by third-party providers).
Technical details: IP address, browser type, device information, cookies, and analytics data.
Recruitment data: CV, portfolio, cover letter, and related application details..
Period of Personal Data Processing
We retain personal data only as long as necessary:
- Client/project data : For the duration of the contract and up to 6 years afterward (for legal/tax compliance).
- Inquiries: Up to 6 months after the last communication.
- Marketing data: Until you unsubscribe or withdraw consent.
- Recruitment data: For the recruitment process; with consent, for future roles until withdrawn.
Information About Processing
- We do not sell or rent your personal data.
- Data may be shared with trusted third-party service providers (e.g., hosting, cloud storage, analytics, payment gateways, recruitment tools) strictly for business purposes.
- Your data may be transferred outside your country of residence if required for service delivery. When this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent protections.
- Providing personal data is voluntary, but some services (like onboarding, billing, or recruitment) may not be available without it.
Your Rights
Depending on your location, you may have the right to:
- Access a copy of your personal data.
- Correct or update inaccurate information.
- Request deletion of your personal data (“right to be forgotten”).
- Restrict or object to processing of your data.
- Request transfer of your data (data portability).
- Withdraw consent at any time (without affecting previous lawful use).
- File a complaint with your local data protection authority if you believe your rights are being infringed.
